{"version":"1.0","provider_name":"Catalyst Consulting","provider_url":"https:\/\/catalystlegal.com\/fr\/","author_name":"Richard Stock","author_url":"https:\/\/catalystlegal.com\/fr\/author\/richardstock\/","title":"Eight Transformative KPIs - Catalyst Consulting","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"1ynBprg7Lb\"><a href=\"https:\/\/catalystlegal.com\/fr\/eight-transformative-kpis\/\">Eight Transformative KPIs<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/catalystlegal.com\/fr\/eight-transformative-kpis\/embed\/#?secret=1ynBprg7Lb\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Eight Transformative KPIs\u00a0\u00bb &#8212; Catalyst Consulting\" data-secret=\"1ynBprg7Lb\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/catalystlegal.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Les indicateurs de performance cl\u00e9s du service juridique doivent \u00eatre facilement identifiables par toutes les unit\u00e9s fonctionnelles de l\u2019organisation. Huit indicateurs de performance sont d\u00e9crits: l\u2019impact strat\u00e9gique, les r\u00e9sultats, l\u2019innovation, les pratiques op\u00e9rationnelles, le service, le transfert de connaissances, les d\u00e9penses juridiques et les cabinets externes. Il serait souhaitable d\u2019introduire ces indicateurs avant la saison de planification 2018."}