Please contact us if you wish to review one of the articles listed below.
Positioning and Strategy
“The 29-Point Check-Up”
CCCA Magazine, Vol. 9, No. 3, Fall 2015
“The Tucson Ten”
Lexpert, Vol. 16, No. 8, June 2015
“Comfortable or Condition Critical”
CCCA Magazine, Vol. 9, No. 1, Spring 2015
“Employee Engagement: The Canary in the Coal Mine of Performance”
CCCA Magazine, Vol. 8 No. 4, Winter 2014
“The Global Legal Department”
Lexpert, Vol. 15 No. 10, September 2014
“Stretch Goals Must be Strategic”
CCCA Magazine, Vol. 8, No. 1, Spring 2014
“Value Drivers”
Lexpert, Vol. 15, No. 4, February 2014
“Selective, Strategic and Successful Legal Departments”
CCCA Magazine, Vol. 7, No. 4, Winter 2013
“Strategic Legal Services”
Lexpert, Vol. 15, No. 2, Nov-Dec 2013
“What’s on Offer?”
CCCA Magazine, Vol 7, No. 1, Spring 2013
“The 7-Point Checkup”
Lexpert, Vol 14, No. 2 Nov-Dec 2012
“Communicating Successes”
Lexpert, Vol 13, No. 8, June 2012
“Recalibrating for Business Now”
Lexpert, Vol 11, No. 9, July/August 2010
“Changing the Business Model for Legal Services”
CCCA Magazine, Vol 4, No. 2, Summer 2010
“Efficiency, Partnering and Value”
Lexpert, Vol 11, No. 7, May 2010
“Shaping Strategy and Metrics for the Legal Department”
CCCA Magazine, Vol 4, No. 1, Spring 2010
“Designing the Smaller Law Department”
Lexpert, Vol 11, No 2, Nov-Dec 2009
“Why Strategy Doesn’t Work in Law Departments”
Lexpert, Vol 10, No 7, May 2009
“Re-evaluating Cost and Value”
Lexpert, Vol 10, No 4, February 2009
“The Value Challenge”
Lexpert, Vol 10, No 3, January 2009
“The Future for In-House Counsel”
Insider Corporate Legal, Issue 9, June 2008
“SMART Rewards – The Contribution of the Law Department to Corporate Priorities”
CCCA Magazine, Vol. 2, No. 1, Spring 2008
“Looking Ahead to 2008 and Beyond: Unsure Economic Times”
Lexpert, Volume 9, Issue 3, January 2008
Workflows and Workloads
“Allocate Time Strategically”
Lexpert, Vol. 16, No. 5, March 2015
“Priorities and Backlogs”
Lexpert, Vol. 16, No. 3, January 2015
“20 Per Cent More Capacity?”
Lexpert, Vol. 16, No. 1 October 2014
“Work Allocation Out of Sync?”
Lexpert, Vol. 15, No. 3 January 2014
“Plan to Plan”
Lexpert, Vol 14, No. 4 February 2013
“No Time to Think!”
CCCA Magazine, Winter 2012, Vol 6, No 1
“Re-defining Service Levels”
Lexpert, April 2012, Vol 13, No 6
“Workflows Decide Workloads”
Lexpert, Vol. 13, No. 5, March 2012
“Shedding Low-Level Work”
Lexpert, Vol. 13, No. 1, October 2011
“LPM is Basic Business”
Lexpert, Vol. 12, No. 3, February 2011
“Pressure and Predictability”
Lexpert, Vol. 11, No. 10, October 2010
Organization and Resources
“The Case for Adding a New Lawyer”
Lexpert, Vol. 15 No. 5, March 2014
“The Smarter Legal Model”
Lexpert, Vol. 14, No. 5, March 2013
“To Plan, Or to Improvise”
Lexpert, Vol. 14, No. 3, January 2013
“Human Resources in the Legal Department”
CCCA Magazine, Vol. 5, No. 3, Fall 2011
“When Your Company Grows”
Lexpert, Vol 12, No. 10, September 2011
“Adding a New Lawyer”
Lexpert, Vol. 12, No. 5, April 2011 and
ACLA Journal, Vol. 21, No. 2, Summer 2011
“Achieving a New Balance”
Lexpert, Vol. 12, No. 4, March 2011
“The Nuts and Bolts of Cost-Effectiveness”
CCCA Magazine, Vol. 5, No. 1, Winter 2011
CCCA Spring Conference Brochure, April 2011
“Building Leverage Strategically”
Lexpert, Vol. 11, no 4, March 2010
Performance Management
“Performance Plans for Firms”
Lexpert, Vol. 18, No. 1, October 2016
“Momentum for Innovation”
Lexpert, Vol. 17, No. 10, September 2016
“Service Delivery Reviews”
Lexpert, Vol. 17, No. 3, January 2016
“Progressive Departments”
Lexpert, Vol. 17, No. 2, November-December 2015
“Metrics are Not KPIs”
Lexpert, Vol. 16, No. 9, July-August 2015
“Money in Brussels”
CCCA Magazine, Vol. 8, No. 3, Fall 2014
“Unspoken Expectations”
The Lawyers’ Weekly, August 15th, 2014
“Four Elements of Effectiveness”
Lexpert, Vol. 15, No. 6 April 2014
“Performance Data is Essential”
CCCA Magazine, Vol. 7, No. 3, Fall 2013
“Performance Data for the Legal Department”
CCCA Magazine, Vol. 7, No. 2, Summer 2013
“Performance Measures Evolve”
Lexpert, Vol. 14, No. 7. May 2013
“Management Competencies”
Lexpert, Vol. 14, No. 1, October 2012
“KPIs for the Legal Department”
ACLA Journal, Summer 2011
“Performance Indicator Basics”
Lexpert, Vol 13, No. 2, Nov-Dec 2011
“Best of Breed”
CCCA Magazine, Vol 4, No. 4, Winter 2010
“Effectiveness, Version 3.0”
Lexpert, Vol 12, No. 1, November 2010
“Reaching Legal’s Full Potential”
Lexpert, Vol 11, No. 9, September 2010
“The Mature Law Department”
Lexpert, Vol 11, No. 6, April 2010
“Experienced Teams Evolve”
Lexpert, Vol. 11 No. 5, March 2010
“Performance Management”
Lexpert, Vol 11, No 1, October 2009
“A Valuable Asset?”
Lexpert, Vol 10, No 9, July/August 2009
“Are General Counsel Too Risk Averse?”
Lexpert, Vol 10, No 5, March 2009
“Under Pressure”
Lexpert, Vol. 10, No. 2, Nov/Dec 2008
“Competencies for Lawyers”
Lexpert, Volume 9, Issue 7, May 2008
“Should the Legal Department Be Audited?”
Lexpert,Vol. 8, No. 10, September 2007
Managing Total Legal Spend
“Innovative KPIs Are Critical to Secure Greater Value from Law Firms”
Lexpert, Vol. 18, No. 4, March 2017
“From Vendor to Strategic Partner”
Lexpert, Vol. 18, No. 3, January-February 2017
“Changing Law Firms”
Lexpert, Vol. 18, No. 2, November-December 2016
“Design of a Successful RFP”
Lexpert, Vol. 17, No. 8, June 2016
“Closing the Gap”
Lexpert, Vol. 17, No. 6, April 2016
“Extracting More Value”
Lexpert, Vol. 16, No. 10, September 2015
“Sourcing External Counsel: Strategic or Tactical?”
CCCA Magazine, Vol. 8, No. 3, Summer 2015
“Getting to LPM”
Lexpert, Vol. 16, No. 2, Nov-Dec 2014
“Improving the Business Relationship with Primary Law Firms”
CCCA Magazine, Vol. 8, No. 2, Summer 2014
“Power of a Well-Drafted RFP”
Lexpert, Vol. 15, No. 8, June 2014
“When Your Partner Leaves”
Lexpert, Vol. 15, No. 7, May 2014
“Striking a New Bargain”
Lexpert, Vol. 15, No. 1 October 2013
“The Enigma of Hourly Billing”
Lexpert, Vol. 14, No. 9 July-August 2013
“Ask and Ye Should Receive”
Lexpert, Vol. 14, No. 8 June 2013
“New Life for Old Relationships”
Lexpert, Vol. 14, No. 6 April 2013
“Actively Managing Relationships with Law Firms”
CCCA Magazine, Vol 6, No. 3 Fall 2012
“Negotiation Matters”
Lexpert, Vol. 13, No. 10, September 2012
“Paying the Right Price”
Lexpert, Vol. 13, No. 3, February 2012
“The Quest for Cost-Effective Counsel”
CCCA Magazine, Vol. 5, No. 4, Winter 2011
“Four Smart Questions”
Lexpert, Vol. 12, No. 8, July-August 2011
Benchmarking and Surveys
“Survey Says …”
Lexpert, Vol. 17, No. 4, February 2016
“The Value Enigma”
CCCA Magazine, Vol. 6, No. 2, Summer 2012
“Surveys: Value and Metrics”
Lexpert, Vol. 13, No. 9, July-August 2012
“Highlights of the 2010 ACLA-CLANZ Legal Department Benchmarking Report”
CCCA Magazine, Vol. 4, No. 3, October 2010
ACLA Journal, Vol 20, Issue No 3, Oct 2010 and Issue No 4, Dec 2010
“Corporate Legal Department Surveys”
Lexpert, Vol. 8, No. 2, November/December 2007
“The Strategic Client Survey”
Inside Counsel, February 2000